Welcome

Making Broadcast Technology work is getting significantly harder, not easier. The leveraging of IT-centric approaches to traditional Broadcast Technology solutions has enabled significantly enhanced capabilities and features, but it has also introduced significantly more complex challenges to troubleshooting than in any previous generation of Broadcast Technology.

Today’s complex challenges require complex solutions that provide a comprehensive, multi-faceted approach that provides everything required to solve the unique challenges presented by each problem. This includes:

A significant investment in physical capital to:

• Procure and deploy tools for the local and remote capture and logging of many types of signals and data
• Deploy access, storage, transport, and retrieval systems to provide immediate and comprehensive data for analysis and troubleshooting to all stakeholders
• Comprehensive ongoing investment in test and measurement equipment to analyze and isolate issues from datasets
• Build and sustain lab environments to accurately reproduce the issues to support debugging efforts by manufacturers

Highly specialized human capital with critical skill sets:

• Comprehensive experience with complex broadcast and IT technology
• High degree of trust and relational capital with stakeholders at all levels of the organization and with all relevant departments including broadcast engineering, operations, IT, Infosec, Plant Operations, Construction Management, as well as buy in and trust from senior technical leadership.
• High degree of trust and relational capital with equipment and service providers
• An ability to bring calm and clarity to high-pressure situations
• Comprehensive documentation, reporting, and communication capabilities to interact with stakeholders and manufacturers alike to coordinate and facilitate timely the resolution of problems
• To advocate on the behalf of stakeholders to quickly in providing accountability to achieve results from third-parties who have action items required to solve the problem

Flexible Logistics Management:

• Independent, pre-funded decision making on procurement of equipment, services, and other resources required to solve the problem
• Immediate shipment of dedicated resources required to provide the required data for analysis and problem solving 
• Independent, flexible, and pre-funded scheduling of required on-site services without regard to travel budgets and additional financial authorizations